Should you have questions or concerns, with regards to your
hospital bill, please feel free to contact our Patient Account
(Billing) Department. On this page you will find information
regarding our days and hours of operation, telephone number
for questions, e-mail address for questions and our address
for payment remits.
If you send us an e-mail, please be certain to include the
following:
- Patient Account number
- Date of Service
- Patient Name
- Date of Birth
- Patient Guarantor
- Telephone number
- Times you can be reached
We will make every attempt to respond to your e-mail within
1 (one) business day. If we are unable to gather the information
necessary to respond to your question within one day, we will
respond with an estimated time frame of when an answer will
be available.
All requests for information will be verified through our billing
system and mailed via U.S. Postal mail due to upcoming Federal
regulations, we will not respond to requests via e-mail.
*Please note: Due to the nature
of our business, patient confidentiality is our number one
concern, therefore, certain questions regarding diagnosis
of the patient, tests performed on the patient, etc. cannot
be answered.
Main phone number for billing questions:
609-584-6780
Hours of operation for billing questions:
Monday-Friday 8:30 a.m.-4:00 p.m.
Address to mail payments:
RWJUH Hamilton
P.O. Box 48025
Newark, NJ 07101-4825
To make inquiries or payment in person, our Cashier office
is located in the main lobby of the hospital and is open Monday-Friday
7:30 a.m.-4:30 p.m., for your convenience.
E-Mail address: ptaccts@rwjuhh.edu
Office is closed for the following holidays:
- New Years Day
- President's Day
- Memorial Day
- 4th of July
- Labor Day
- Thanksgiving
- Christmas Day
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